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Frequently asked questions
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Resolve Ready acts as an extension of your team, managing receivables with professionalism and care. Our role is to support healthy client relationships while helping you get paid faster and more consistently. We only coordinate legal handoff when necessary and with your approval. We are not a collections agency, we're pre-collections.
We can manage invoice creation, send-outs, reminders, and follow-ups, but we never collect or handle your money directly. All payments go straight to your business accounts, just like they normally would. We simply act as your support team behind the scenes to ensure customers are reminded, followed up with, and encouraged to pay on time.
So while we help you get paid faster and more consistently, we are not a third-party payment processor or collections agency that takes control of your funds.
That’s absolutely fine. We understand that your needs may vary, so you can start and stop our services as required. We only ask for 14 days’ written notice if you wish to pause or end your service. This flexibility allows you to benefit from our support for as long as you need without any long-term commitments.
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